Scam Alert: We have been alerted that someone may be spoofing our 1-800-531-2328 and 512-435-4545 numbers to tell members they have fraud on their debit card and attempt to gather personal information. Please remember to not provide any information to someone who calls you and requests personal information. If you're not comfortable with a call you receive claiming to be UHCU, hang up and call UHCU directly. 
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Protecting Yourself from Email Fraud

United Heritage Credit Union was recently notified of a potentially fraudulent email from contact@unitedheritagedirect.com regarding loan activity and payments.

For this reason, United Heritage reminds individuals to never provide an entity they do not know and/or trust with any personal, sensitive information via email. Personal, sensitive information includes but is not limited to the following:

  • Your banking sign-in information
  • Your Social Security number
  • Your payment card numbers

If you receive an email from a sender you do not recognize requesting personal information, such as a fraudulent email from contact@unitedheritagedirect.com, do not reply to it, click any links contained within it or open any attachments.

If you have any questions regarding activity or suspect fraud of any kind on your account(s), call United Heritage Credit Union at 512.435.4545, 903.597.7484 or 800.531.2328.